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Sawubona Self-Resources · Resource 07
Look beneath the behaviour.
What we see is only part of the story. Explore possible connections between visible behaviour, feelings and needs — including pleasant emotions — then move towards curiosity, listening and a more intentional response.
Behaviour is information, not proof.
Use the links as possibilities to explore, never as a diagnosis or a shortcut to deciding what another person feels.
Look beneath the behaviour.
Difficult / protective behaviours
Pleasant / connecting behaviours
Difficult feelings & needs
Pleasant feelings & needs
Sawubona
Ask, don’t assume.
Listen before fixing. Reflect what you heard. Validate the person’s experience. Then explore what they need and what would help next.