Terms of Service

These Terms of Service ("Terms") govern your use of the L2M Coaching & Mentoring website and services. By using this website or engaging our services, you agree to these Terms.

1. About Us

L2M Coaching & Mentoring ("L2M Coaching", "we", "our", "us") provides coaching and mentoring services for individuals and organisations.

2. Use of Website

• You agree to use this site only for lawful purposes and in a way that does not infringe the rights of others.
• You must not misuse this site by introducing malicious code, attempting unauthorised access, or disrupting services.
• We may update, suspend, or withdraw site content at any time.

3. Coaching Services

• Coaching is a collaborative development process and does not constitute medical, psychological, legal, or financial advice.
• You are responsible for decisions and actions you take based on coaching sessions.
• Service details (scope, timing, fees, and session terms) may also be set out in separate proposals or agreements.

4. Booking, Payment, and Cancellations

• Session bookings are subject to availability and confirmation.
• Fees and payment terms are communicated before services begin.
• Cancellation and rescheduling terms may apply as specified at booking or in your service agreement.

5. Intellectual Property

All content on this website (including text, branding, graphics, and materials) is owned by or licensed to L2M Coaching unless otherwise stated. You may not reproduce, distribute, or exploit content without prior written consent.

6. Confidentiality

We treat client information with care and confidentiality, subject to applicable law and safeguarding obligations. Specific confidentiality terms may be set out in service agreements.

7. Limitation of Liability

To the fullest extent permitted by law, L2M Coaching excludes liability for indirect or consequential losses arising from use of this website or services. Nothing in these Terms excludes liability that cannot be excluded by law.

8. Third-Party Services and Links

This site may include links to third-party platforms or tools. We are not responsible for third-party content, availability, or policies.

9. Data Protection and Privacy

Personal data is handled in accordance with our Privacy Policy and applicable UK/EU data protection law.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales unless mandatory local consumer law in your country of residence requires otherwise. Disputes shall be subject to the courts of England and Wales, unless otherwise required by law.

11. Changes to These Terms

We may update these Terms from time to time. The latest version will always appear on this page with the effective date above.

12. Contact

For any questions about these Terms, contact lloydm2m@gmail.com.